owner services
Explore everything you need to know about Project Paradise — our values, services, and what sets us apart in the world of luxury property management.What We Offer to Property Owners:
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Full Property Management
From guest communications and bookings to check-ins, check-outs, and day-to-day operations — we handle everything. -
Professional Marketing & Listing Management
High-quality photography, compelling property descriptions, and multi-platform listings to boost visibility and bookings. -
Dynamic Pricing & Revenue Optimization
We monitor market trends and adjust rates to maximize your rental income year-round. -
Regular Property Maintenance & Inspections
Routine cleaning, repairs, and preventive maintenance to keep your property in perfect condition. -
Transparent Financial Reporting
Monthly statements detailing income, expenses, and occupancy rates, accessible anytime through your owner portal. -
Legal & Regulatory Compliance Assistance
Guidance on local laws, taxes, and rental regulations to keep your investment safe and compliant. -
Dedicated Owner Support
A personal account manager available to answer your questions and provide updates whenever you need. -
Optional Concierge Services for Guests
Enhance guest satisfaction with tailored services like airport transfers, private chefs, and spa treatments — increasing repeat bookings.
What makes your company different from other property managers in Phuket?
We combine luxury hospitality standards with local expertise, offering personalized service, transparent reporting, and a guest-first approach that maximizes both occupancy and owner satisfaction.
How do you market my property?
We use a multi-channel strategy to maximize visibility and bookings. Your property is featured on a professional property management platform that syncs across 50+ global booking websites, including Airbnb, Booking.com, Expedia, Agoda, and more. We also promote through social media, direct bookings, and SEO-optimized listings to ensure maximum exposure and occupancy.
How do I track my earnings and bookings?
You’ll receive monthly financial reports and have access to your own owner dashboard for real-time updates.
How do you handle maintenance and repairs?
Our in-house maintenance team handles everything from routine inspections to emergency repairs, with your approval.
What are your fees for property management?
Fees vary based on the services selected and property type — contact us for a customized quote.
What services are included in your property management package?
Our full-service package includes guest communication, booking management, housekeeping, maintenance, check-in/out, marketing, and financial reporting.
How often is my property inspected?
We perform a full inspection before and after each guest stay, plus monthly maintenance checks.
What if something gets damaged during a guest stay?
We handle damage claims through the booking platform’s insurance (like Airbnb’s AirCover) or our in-house security deposit process.
How are payments handled?
Rental income is paid out monthly, along with a detailed statement of all earnings, expenses, and fees.
How do I contact you if I have questions or emergencies?
You’ll have direct access to your dedicated account manager, available via phone, email, or WhatsApp 24/7.